We'd Love to Hear from You
Getting in Touch with COTA is Easy
We would love to hear from you. Please send us a message by completing the form below. A member of the COTA team will respond as soon as possible. Or you can reach us via phone, in person or on social media, by using the information listed below. We look forward to speaking with you.
Do you have questions? Get answers to the most commonly asked questions by reading our FAQ.
Did you lose something? Learn more about what you can do by viewing our Lost and Found procedure.
We're here for you
Customer Care Phone Hours
Mon-Fri: 6:00 a.m. - 9:00 p.m.
Sat Sun: 8:00 a.m. – 6:00 p.m.
Holidays: 8:00 a.m. – 5:00 p.m.
Customer Experience Center
William J. Lhota Building
33 N. High St.
Columbus, Ohio 43215
Customer Experience Center Hours
Mon-Fri: 8:00 a.m. – 5:00 p.m.
1330 Fields Ave.
Columbus, Ohio 43201